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Refund Policy

Last updated: October 5, 2026

en-hardrx.com is an independent educational website and does not process orders, prescriptions, or payments directly. Any purchase, subscription, or prescription fee is handled entirely by the telehealth provider and/or pharmacy you are referred to after clicking an order link on this site.

Who Handles Refunds

Refund eligibility, billing disputes, and cancellation requests are governed by that third-party provider's own refund and billing policies, which are presented to you during checkout on their platform. Please review those terms before completing a purchase, and contact that provider directly for any refund request.

Our Role

We do not have access to your order, payment, or prescription records and cannot process refunds ourselves. If you're having trouble reaching your provider, you can contact us at [email protected] and we'll point you in the right direction where we can.

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